A Regulars loyalty card gives your pet store customers a stamp or points card in Apple Wallet or Google Wallet. Staff scan it at checkout, and rewards like a free bag of food appear on the card. It gives owners a reason to keep buying food and supplies from your shop instead of online.
Why does loyalty matter for a pet store?
Pets eat every day. That means owners buy food on a steady cycle, often every few weeks. That repeat trip is the heart of a local pet store.
The trouble is that food is easy to order online. Once an owner sets up a delivery, you may not see them again. A loyalty card gives them a reason to keep coming in. They can see the free bag getting closer on their phone. And while they are in the store, they pick up treats, toys and advice you can't get from a website.
Pet stores also have small seasons. Puppy and kitten season in spring. Holiday stocking stuffers in December. Messages help you reach owners at the right time.
How pet stores use a digital loyalty card
Food club stamp card
Each bag of food earns a stamp. Buy 10, get the next one free. Owners plan their next trip around it.
Points on everything
Prefer to reward the whole basket? Give points per dollar on toys, treats, beds and tank supplies.
Running low reminders
The dashboard shows who has not been back in 30 days. The we miss you message might land right as the bag runs out.
Pet birthdays
Ask for the pet's birthday at signup. The birthday message goes out on its own with a treat.
What rewards work for a pet store loyalty card?
Rewards should feel generous to owners and stay affordable for you. Here are a few ideas.
Weighing your options? Read stamps or points: which loyalty card fits your shop.
What messages can a pet store send?
Messages show on the card and can pop up on the lock screen. These samples are from a made-up shop, Good Boy Pet Supply.
Keep messages short and about the pet. For more ideas, read slow day promotions that fill quiet afternoons.
How do I set up a loyalty card for my pet store?
You can set it up in an afternoon. No app or hardware needed.
- Make your card. Choose stamps or points, set your rewards, and add your logo and colours.
- Print your poster. Regulars makes a QR code poster. Hang it at the till and by the food aisle.
- Start scanning. Staff sign in with a PIN and scan cards with any phone or tablet.
Compare plans in the pricing section, or start your 30-day free trial. Cancel anytime.
Questions people ask
How does a loyalty card work at a pet store?
Customers add a card to Apple Wallet or Google Wallet. At checkout, your staff scan it with any phone or tablet. Stamps or points are added and rewards appear on the card.
Can I run a buy 10 bags, get one free food program?
Yes. Set a stamp card where each bag of food earns a stamp. When the card is full, the free bag shows up on the card.
Should a pet store use stamps or points?
Stamps work well for a food club. Points per dollar work better if you want to reward everything in the store, from toys to aquarium supplies.
Does Regulars connect to my point of sale?
No. Staff scan the card with a phone or tablet at checkout. It works next to any register you already use.
Do customers need to download an app?
No. The card lives in Apple Wallet or Google Wallet. Customers scan your QR code, type a first name and tap Add to Wallet.
